Privacy Policy

We collect information you provide when creating an account, placing an order, subscribing to our newsletter or contacting us. This includes your name, email address, phone number, delivery address and order details.

We also collect limited technical information such as device type and pages visited to improve our website.

To process and deliver your orders, provide customer support, send order updates, and — where you have opted in — send marketing communications about products and offers.

We share information only with the service providers required to fulfil your order, including payment processors and logistics partners such as ABC Transport, GUO Logistics and DHL. We never sell your personal data.

We use appropriate technical and organisational measures to protect your data. Payment details are handled by secure third-party payment providers and are not stored on our servers.

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can unsubscribe from marketing emails using the link in any message.

For any privacy questions, contact us at hello@exclusiveglow.com.