Legal
Exclusive Glow™ Distributorship Terms & Conditions
These terms govern the appointment and conduct of authorized Exclusive Glow™ distributors.
1. Appointment and Authorization
Exclusive Glow Products Limited (the “Company”) may appoint an applicant as an authorized distributor of Exclusive Glow™ products following review and written approval of their application.
Appointment is non-transferable. A distributor may not assign, sub-license or transfer their distributorship without the prior written consent of the Company.
Submitting an application does not automatically guarantee approval. All applications are subject to review and approval by the Company.
2. Purchase, Pricing and Payment
Distributors purchase products at the official Company wholesale price in force at the time of the order.
The minimum opening order is 5 cartons per product type. Volume discounts apply at 25 cartons (5%) and 50 cartons (10%) per product type.
Wholesale prices may be revised by Exclusive Glow Products Limited with prior notice.
Orders are confirmed once payment is received in full, unless otherwise agreed in writing.
3. Distributor Duties and Responsibilities
Distributors must market and sell Exclusive Glow™ products professionally, ethically and in line with Company branding, marketing and pricing policies.
Distributors must respect the approved retail prices published by the Company.
Distributors must maintain accurate records of stock and sales where reasonably requested by the Company.
4. Territory, Exclusivity and Restrictions
Distributors operate within the city, state or territory stated in their approved application.
Territory rights are not exclusive unless expressly granted in writing by the Company.
Distributors may not supply unauthorized resellers or knowingly divert products outside their approved territory.
5. Termination and Legal Compliance
The Company may suspend or terminate a distributorship for breach of these terms, counterfeit activity, misrepresentation, or conduct damaging to the brand.
Distributors must comply with all applicable laws, regulatory requirements and trademark obligations in their territory.
On termination, the distributor must immediately cease using Exclusive Glow™ names, logos and marketing materials.
6. Original Product and Brand Protection
Distributors must purchase only original Exclusive Glow™ products supplied directly by Exclusive Glow Products Limited or its authorized representatives.
All trademarks, logos, product names, packaging and marketing materials remain the exclusive property of the Company.
7. Proper Product Storage
Products must be stored in clean, dry conditions, away from direct sunlight and excessive heat, in line with any storage guidance issued by the Company.
Damaged or improperly stored stock must not be resold to customers.
8. Customer Complaints and Returns
Distributors must handle customer complaints courteously and promptly, and escalate unresolved matters to the Company.
Returns and replacements are handled in line with the Company's returns policy in force at the time of purchase.
9. Prohibition of Imitation, Relabeling and False Claims
Distributors may not alter, rebrand, relabel, repackage, reproduce or imitate Exclusive Glow™ products in any form.
Distributors may not make medical, curative or guaranteed-result claims about the products. Products should be presented as skincare, and customer experiences must be presented as individual experiences and not guaranteed outcomes.
